Case Studies

Recent Success Stories
Private Sector: Utilities

Problem
  • Undergoing a major people and process transformation program.
  • Migrating from their legacy Oracle EBS system to Oracle Fusion Cloud.
  • Additional modules were being implemented to replace existing custom and third-party systems.
  • BI suite was required to support the adoption of best practices and end-to-end payroll and benefits processing.
  • The solution also needed to deliver automated notifications and letters to keep staff informed throughout their employment lifecycle, from hire to retire.
  • There was a need to empower end users by giving them direct access to the information they required, reducing reliance on other teams and minimising delays in decision-making.

Solution
  • Business intelligence suite to unlock actionable insights and support data-driven decision-making.
  • Consistent communication with staff, delivering core transactional documents.
  • Ensured smooth financial operations with detailed operational reports.

Outcome
  • Payroll checks and balances.
  • Line manager insights.
  • Several person-hours saved during payroll processing, compensation cycles and benefits enrollment windows.
  • Lower operational costs.

Modules
  • Absence
  • Benefits
  • Compensation
  • Expenses
  • General Ledger
  • Learning
  • Payroll
  • Time & Labor
  • Workforce Management (Core HR)

Tools
  • Oracle Transactional Business Intelligence (OTBI)
  • Oracle Analytics Publisher (BIP)
  • Oracle HCM Extract
Public Sector: County Council

Problem
  • Undergoing a major transformation program.
  • Migrating from their legacy Oracle EBS system to Oracle Fusion Cloud.
  • Complex custom requirements around client billing, including detailed statement-like invoices used to manage and chase over £10 million of debt on a monthly basis, with specific requirements for printing and email delivery.
  • BI suite was required to support the adoption of best practices in addition to streamlining month-end processing.
  • The solution also needed to deliver transactional documents to customers and suppliers.
  • There was a need to empower end users by giving them direct access to the information they required, reducing reliance on other teams and minimising delays in decision-making.

Solution
  • Business intelligence suite to unlock actionable insights and support data-driven decision-making.
  • Outbound documents providing clear and consistent communication with suppliers and customers.
  • Complex billing solution.
  • Direct Debit reporting solution.
  • Ensured smooth financial operations with detailed operational reports.

Outcome
  • Accurate client billing.
  • Ability to efficiently chase and collect tens of millions of pounds (£10m+) in outstanding debt.
  • Several person-hours saved during month-end.
  • Operational teams freed up to prioritise value-add activities.

Modules
  • Cash Management
  • Collections
  • General Ledger
  • Payables
  • Payments
  • Procurement
  • Receivables
  • Tax

Tools
  • Oracle Transactional Business Intelligence (OTBI)
  • Oracle Analytics Publisher (BIP)
  • Financial Reporting Studio (FRS)
  • BICC, Microsoft Azure (Power BI)